Support

Write to zhvnir1345@yahoo.com. One person reads it, usually within a day or two.

It helps to say which iPhone you have, which version of iOS, and what you were doing when it went wrong. A screenshot is worth a paragraph.

Things worth trying first

The sun's arc does not line up with the sky

That is the compass, not the maths. Wave the phone in a figure of eight, and keep away from speakers, magnets and car dashboards. Sunplot says so on screen when it does not trust its own reading.

It says my skyline is not enough

A single tap is not a skyline. Sweep the finger along the rooftops and turn on the spot as you go; the counter shows how much of the horizon you have covered.

I bought it and it asks me to buy it again

Tap Already bought it? Restore on the purchase screen. Purchases are tied to the Apple Account that made them.

Why does it want my location?

The sun's path depends on latitude far more than people expect. The position is used on the device and goes nowhere.

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